Wennov Connect
About platform
How Wennov Connect helps teams communicate faster and safer.
One platform for every communication channel
SMS, Email, Voice, WhatsApp, RCS, Telegram, Viber, Messenger and web push — in the same workspace.
Wennov Connect started from a concrete problem: teams used one tool for SMS, another for email, a third for WhatsApp, and the contact database was split across all of them. Nobody could say with confidence how many messages a customer had received in a week, or which channel they replied on. The platform unifies every channel on top of the same contact database, the same segments and the same delivery reporting.
What the platform includes
- Omnichannel messaging — SMS, Email, Voice, WhatsApp, RCS, Telegram, Viber, Messenger and Instagram DM
- A unified inbox for two-way conversations, with AI-assisted reply suggestions
- Contacts with custom fields, tags, CSV import and dynamic segments that refresh automatically
- Campaigns with scheduling, A/B testing and per-channel preview
- Visual automations (journeys) with triggers, waits, branches and exit conditions
- Real delivery reporting confirmed by the carrier (DLR), not just provider acceptance
- A documented REST API, scoped API keys and HMAC-signed webhooks
- Enterprise control: granular roles and permissions, 2FA, SSO/SCIM, IP allowlisting and an audit log
Who it is for
The platform is built for teams that communicate across several channels and need the same data in all of them: e-commerce sending order confirmations and recovering abandoned carts, clinics and practices cutting no-shows with reminders, financial services sending authentication codes and transactional notices, logistics companies announcing delivery status. The difference from a single-channel tool shows up the moment you want to combine channels in one flow — an email, then an SMS only to those who did not open it — and see the outcome in a single report.
How it is operated
Infrastructure is hosted in the European Union. Data is encrypted in transit over TLS, storage uses full-disk encryption, and provider credentials, SMTP passwords and DKIM private keys carry additional application-level AES-256 encryption. Every administrative action is written to the audit log, and retention periods are published explicitly in the Data Policies. SMS routing runs through SMPP connectors and partner aggregators, with routing rules, rate limits and automatic failover to an alternative route when one degrades.
Frequently asked questions
Do I have to use every channel?
No. Enable only the channels you need and add others later. Contacts, segments and templates stay the same, so switching on a new channel does not mean rebuilding your audience.
Can I import my existing contact database?
Yes, by CSV import with field mapping, including custom fields. We recommend importing unsubscribe state along with the contacts, so that someone who previously opted out is not messaged again.
What does real delivery reporting mean?
For SMS, the mobile carrier returns a report confirming whether the message reached the handset. Many platforms report only that the provider accepted the message. We show dispatch state and confirmed delivery state separately, plus the error code when delivery fails.
Is there an API for integrating with our systems?
Yes. The REST API is documented with OpenAPI and covers message sending, contacts, campaigns, OTP verification and delivery-status lookups. You can receive events in real time through HMAC-SHA256 signed webhooks instead of polling.
Who can access the data in the account?
You decide, through granular roles and permissions. You can enforce 2FA, restrict access to specific IP addresses, and check the audit log at any time to see who changed what. Sign-ins are recorded with IP, browser and approximate location.
Start with a test account
Import a small list, send a trial campaign and compare the delivery report with what you use today.
Create accountContact
Tell us your use case and we will recommend the best setup.
Email: office@wennov.ro
Phone: +40 731 177 744
Location: București, România